Learner Guide-ICTICT615 Implement knowledge management strategies Training And Assessment Strategy Core units BSBDIV501 Manage diversity

Core units BSBDIV501 Manage diversity in the workplace SITHIND004 Work effectively in hospitality service SITXCCS007 Enhance customer service experiences SITXCOM005 Manage conflict SITXFIN003 Manage finances within a budget SITXHRM001 Coach others in job skills SITXHRM003 Lead and manage people SITXMGT001 Monitor work operations SITXWHS003 Implement and monitor work health and safety practices Elective units SITXFSA001 Use hygienic practices for food safety Group A BSBSUS401 Implement and monitor environmentally sustainable work practices Group B SITHFAB002 Provide responsible service of alcohol Group B SITHFAB004 Prepare and serve non-alcoholic beverages Group B SITHFAB005 Prepare and serve espresso coffee Group B SITXFSA001 Use hygienic practices for food safety Group B SITXFSA002 Participate in safe food handling practices Group B SITXHRM002 SMaintain the quality of perishable items Group B SITXWHS002 Identify hazards

Core units VU23500 Plan language learning with support Speaking and Listening (1) VU23501 Participate in short simple exchanges Reading and Writing (1) VU23503 Read and write short simple messages and forms Language Skills (2) VU23502 Give and respond to short

codes and specifications * We can develop additional elective units that are not listed on request (Please contact us for further information)

operate and maintain basic static machines MSFFM2011 Apply manufactured board conversion techniques CUAACD302 Produce computer-aided drawings MSMOPS363 Organise on-site work MSMPER200 Work in accordance with an issued permit MSFFF2006 Apply surface coatings by spray gun MSFFM2012 Set up

Learner Guide-ICTICT615 Implement knowledge management strategies Training And Assessment Strategy Core units BSBDIV501 Manage diversityOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce