Assessment Kit-ICTTEN604 Coordinate fault rectification and restoration of service following network outages AUR Units of competency ICTICT429 Determine

Units of competency ICTICT429 Determine and confirm client business requirements ICTSAS445 Configure and troubleshoot operating system software ICTICT445 Connect and configure devices and hardware components ICTSAS446 Fault find and troubleshoot ICT equipment

Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict * We can develop additional elective units that are not listed on request (Please contact us for further information)

We develop resources using the following steps:

tempering and annealing MEM07005 Perform general machining MEM07006 Perform lathe operations MEM07007 Perform milling operations MEM07008 Perform grinding operations MEM09002 Interpret technical drawing MEM11011 Undertake manual handling MEM12003 Perform precision mechanical measurement MEM12006 Mark off/out (general engineering) MEM12023 Perform engineering measurements MEM12024 Perform computations MEM12026 Perform advanced trade calculations in a manufacturing

Assessment Kit-ICTTEN604 Coordinate fault rectification and restoration of service following network outages AUR Units of competency ICTICT429 DetermineOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of