SCORM Compliant Package-MEM06003 Carry out heat treatment PUA Units of competency ICTTEN313 Work

Units of competency ICTTEN313 Work on and resolve recurrent network faults ICTCBL336 Install and cut over metallic conductor cable to access network cabinet ICTCBL254 Joint metallic conductor cable in access network ICTTEN312 Install telecommunications network equipment ICTCBL319 Rearrange large size copper cable ICTCBL326 Cut over metallic conductor cable in the access network * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SISSSCO012 Coach sport participants up to an intermediate level SISSSCO002 Work in a community coaching role SISSSCO005 Continuously improve coaching skills and knowledge * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units FNSCRD401 Assess credit applications FNSCRD402 Establish and maintain appropriate security FNSCRD403 Manage and recover bad and doubtful debts FNSCRD404 Utilise the legal process to recover outstanding debt FNSCRD405 Manage overdue customer accounts FNSCUS402 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Elective units BSBCUE203 Conduct customer engagement BSBCMM301 Process customer complaints BSBCNV506 Establish and manage a trust account * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBWHS612 Develop and implement a strategy to support a positive WHS culture BSBWHS613 Evaluate the WHS performance of an organisation BSBWHS614 Conduct a WHS audit under the guidance of a lead auditor BSBWHS616 Apply safe design principles to control WHS risks BSBWHS617 Apply ergonomics to manage WHS risks Elective units BSBAUD601 Establish and manage compliance management systems Group A BSBLDR602 Provide leadership across the organisation Group A BSBWHS631 Apply occupational hygiene principles to manage WHS risks Group A BSBINS601 Manage knowledge and information Group B BSBLDR601 Lead and manage organisational change Group B BSBPEF502 Develop and use emotional intelligence Group B * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-MEM06003 Carry out heat treatment PUA Units of competency ICTTEN313 Work* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.